An application automatically selects an assistant, speaking the selected language, according to the category, as well as the features of the problem specified by the user in description.
Every user has an opportunity to pass additional tests, upgrade and get payment at a higher rate. Our system has levels «basic», «standard» and «expert». The cost of a minute of consultation increases depending on the level of assistant.
Assistant Selection Process At first, each candidate goes through secure online knowledge test (in each category there is a number of control questions). If test was passed successfully, candidate is contacted by the company’s representative, who conducts an additional online interview.
Arbitration If the service, according to the Customer’s opinion, wasn’t provided, he can apply to arbitration. If problem is confirmed, money blocked by the smart contract will be returned according to the current exchange rate. The system captures interaction between the Customer and the Assistant, so each Customer can always leave a feedback that affects Helper’s rating.
— Exchange VLP tokens for the most popular cryptocurrencies
— Send VLP to your friends from all over the world without commission
We take responsibility for providing connection with Helper and ensure that the Velper system has verified and confirmed the Helper’s competence on issues, stated in his account. If the service, according to the Client’s opinion, wasn’t provided, any Client can appoint Arbitration. If the problem confirmed by Arbitration, blocked by the smart contract funds will be returned at the current exchange rate. The system also captures the interaction between Client and Helper, so a client who received a consultation can always leave a feedback that affects the Helper’s rating.
According to proclaimed social mission, VELPER helps to solve a number of social problems of such vulnerable groups in the society as people with disabilities. «VELPER» application gives them an opportunity to work as helpers in our system, earn enough money and independently determine a convenient work time.
This opportunity is especially important in terms of social isolation, in which, unfortunately, many low-mobility citizens reside.
Payments within the system carry out exclusively in VLP tokens. The application allows users to purchase tokens for several types of cryptocurrency, fiat, electronic money or credit cards. For the online consultation provided, system removes a fixed per-minute fee from the user’s account in accordance with the current tariff plan, including the company’s commission. User can also purchase additional options, use a cashback and pay a reward to the Assistant for VLP tokens.
Many business owners know that today, in conditions of high competition and crisis, part of the workers during the working day is not loaded, and sometimes spends up to 40 percent of working time, doing their own business. VELPER can help in solving this problem: the system will provide your employees with applications for online consultation to download their work and provide an opportunity to receive additional income for the company and for themselves. A company can also register a corporate account. Employer will be able to change or spend earned tokens, for example, by purchasing an additional report with information on incoming customer calls and forming new leads.
The user downloads the application, logs in to the system, enters or dictates the voice description of the problem in a special field, makes a choice from the automatically offered tags, after which the application starts a global search and quickly finds a suitable assistant. Welper speaks with the User in one language and is competent in the field on which the question arose. Thanks to the patented technology, the search for an assistant is carried out almost instantly.
Unlike other service providers, VELPER does not establish a narrow thematic specialization, thus allowing users to conduct online consultations on almost any issue. VELPER charges a fixed per-minute fee for the service, which is displayed online, allowing you to control the time and cost of the consultation. And with the help of special technology VELPER allows you to search for an assistant around the world 24/7. Velper provides an objective service of decentralized arbitration. In addition, registered assistants in VELPER have the opportunity to constantly upgrade their skills, passing additional testing and thereby increasing the cost of a minute of their services.
At the first stage of registration in app Helpers and Clients enter only a phone number, that allows them to activate a crypto wallet, get a personal VELPER ID and 5 bonus VLP tokens that can be used in the system immediately after registration. In the future, a function of crypto wallet allows users to monitor a current balance in the system.
Helpers can earn VLP tokens, which are stored in the Blockchain and automatically reflected on the balance within the application. In order to purchase VLP tokens, you should link a credit or debit card (Visa / MasterCard / American Express) to your account. In the future, users of the system will be able to transfer their earned VLP tokens to BTC, ETH, Dash and any other crypto currencies through the built-in service of our partners. Transfer of funds is made with a single button push, without additional registration and verification procedures.